حقوقك وطلب حذف الحساب والبيانات

يمكنك تعديل بيانات ملفك المتاحة أو طلب الوصول إلى بياناتك وتصحيحها أو حذف الحساب والبيانات المرتبطة به، عبر البريد bilalnassrallah9943@gmail.com بعنوان «طلب حذف حساب ناجحون».

أرسل الطلب من البريد المرتبط بالحساب إن أمكن، واذكر رقم الهاتف المسجّل فقط بالقدر اللازم لتحديد الحساب. لا ترسل كلمة المرور أو رموز التحقق. سنحتاج إلى التحقق من ملكيتك قبل تنفيذ الطلب. الطلبات تُعالج يدويًا؛ إرسال البريد لا يحذف الحساب تلقائيًا. يشمل الطلب الملف الشخصي والتقدم والنتائج ومحادثات المساعد والبيانات المرتبطة بالحساب، مع توضيح أي استثناءات للاحتفاظ. حذف التطبيق من الهاتف وحده لا يحذف الحساب.

Najihoun Privacy Policy

Last updated: 28 September 2026

This policy covers najihoun.com and its companion mobile app. Contact Najihoun administration about privacy at bilalnassrallah9943@gmail.com.

Information and purposes

We process your name, phone number, email, birth date, school name and public/private school type, grade and study branch to operate your account and educational experience. Password hashes, sessions, verification status and tokens, and activation/subscription records support authentication, recovery and access control. Lesson progress, quiz answers and results, and assistant conversations provide learning history. IP addresses, browser/device information, session times and event/error logs support security, abuse prevention and troubleshooting.

Service providers and sharing

Namecheap hosts the service. When you use WhatsApp verification or password recovery, Meta delivers the sender number, message identifiers and verification message so we can match it to your account and prevent replay. This is not Facebook Login. Brevo processes recipient email addresses and message content, including verification and reset links, to deliver account emails.

When you use the AI assistant, your message, grade/branch, lesson context and a portion of conversation history are sent to the configured AI provider (such as Groq, depending on configuration); conversations are stored in your account. Contact us for the currently configured provider. Do not submit passwords, sensitive information or other people's personal data. Playing YouTube videos connects your device to Google/YouTube, which may process IP/device information and cookies under its own policies. Authorized staff access service data within their permissions. Providers may process data outside your country. Provider privacy policies are linked in the Arabic section above.

Device storage and security

The website uses session cookies and storage for sign-in and settings. The app stores authentication tokens in device secure storage and retains language/connection preferences. HTTPS, password hashing and authorization controls help protect information, but no system guarantees complete security.

Retention

Account and learning records are retained to provide the service. Token/session expiry does not necessarily immediately erase the record. There is currently no single automatic deletion schedule for all records and backups. On a deletion request we review associated data and explain any specific retention needed for security or legal obligations, including the affected categories, reason and applicable period. Backup copies may remain until replaced through the backup cycle.

Access, correction and account deletion

Edit available profile fields or request access, correction or deletion by emailing bilalnassrallah9943@gmail.com with the subject “Najihoun account deletion”. Use your registered email where possible and include the registered phone number only as needed to identify the account. Never send a password or verification code. Ownership must be verified. Requests are handled manually, not automatically on sending an email. A request covers the profile, learning progress, quiz results, assistant conversations and associated account data, subject to explained retention exceptions. Uninstalling the app does not delete the account.

Minors and updates

A parent or guardian should supervise a minor's use and contact us about their information or deletion requests. This notice does not imply an automated parental-consent verification system. We update this page and its revision date when practices change.

العربية ↑